GAMIFIED ONBOARDING IN THE METAVERSE: ENHANCING CANDIDATE EXPERIENCE AND ENGAGEMENT

Abstract

The metaverse has emerged as a promising tool for revolutionizing human resource procedures, especially onboarding, thanks to the quick development of immersive technologies. This study investigates how candidate experience and engagement are affected by gamified onboarding in metaverse environments. Conventional onboarding techniques frequently lack interactivity, which lowers engagement and retention rates. Gamification and virtual simulations, on the other hand, provide new hires with dynamic, personalized, and interactive experiences. A structured Likert-scale questionnaire was used in this study to gather data from 107 participants who received metaverse-based onboarding, using a before-and-after experimental design. Important metrics were evaluated, including overall happiness, role clarity, confidence, motivation, and engagement. When compared to conventional methods, the results show that gamified onboarding in the metaverse dramatically improves employee motivation, engagement, and knowledge retention. Additionally, participants expressed feeling more connected and prepared to carry out their job responsibilities. Access and experience with technology, however, turned out to be small obstacles for some. This study emphasizes how gamification and immersive virtual environments may revolutionize onboarding procedures, but it also stresses how important it is for HR managers to make sure that accessibility, user training, and strategic implementation.