INFLUENCE OF ORGANISATIONAL JUSTICE ON EMOTIONAL EXHAUSTION AMONG IT PROFESSIONALS IN CHENNAI.
Keywords:
Organisational Justice, Emotional Exhaustion, IT Professionals, Procedural Justice, Distributive Justice, Interpersonal Justice, Informational Justice, Burnout, Workplace Fairness.Abstract
The Information Technology (IT) sector is characterized by intense work pressure, rapid technological changes, and performance-driven environments, which often lead to emotional exhaustion among employees. Emotional exhaustion, a core component of burnout, adversely affects employee well-being, productivity, and organisational commitment. In this context, perceptions of organisational justice play a crucial role in shaping employees’ psychological responses to workplace demands.
This study investigates the influence of organisational justice—comprising distributive, procedural, interpersonal, and informational justice—on emotional exhaustion among IT professionals in Chennai. A quantitative research design was adopted, and data were collected from IT employees using standardized measurement scales. Statistical tools such as descriptive analysis, Pearson correlation, and multiple regression analysis were employed to examine relationships and predictive effects.
The findings reveal that organisational justice dimensions significantly influence emotional exhaustion. Distributive and interpersonal justice demonstrate relatively stronger effects compared to procedural and informational justice. The study highlights the importance of fairness perceptions in mitigating emotional strain and emphasizes the need for transparent decision-making systems, equitable reward distribution, and respectful managerial communication. The results provide practical implications for IT organisations aiming to reduce burnout and enhance employee well-being.
