CONTENT ANALYSIS OF UNIVERSITY LIBRARY WEBSITES IN THE UNION TERRITORIES OF NORTHERN INDIA: INNOVATING THE DIGITAL INTERFACE

Abstract

This study explores the digital interfaces of university library websites across four Union Territories in Northern India through a comprehensive content analysis. A total of nine websites were examined to assess their effectiveness and comprehensiveness in delivering digital library services. The evaluation focused on four critical dimensions: descriptive features, accessibility provisions, website design, and the implementation of information dissemination tools. The findings reveal a mixed landscape—while several libraries have adopted multilingual support, interactive elements, and responsive layouts, others lack standardized accessibility features and inclusive design practices. The use of social media platforms such as Facebook and YouTube was prevalent, yet collaborative tools remained significantly underutilized. These observations underscore the urgent need for a more unified, user-centric approach to digital interface design that ensures equitable and seamless access to information for all users.