WORKPLACE CLIMATE, ORGANIZATIONAL CULTURE AND EMPLOYEE PRACTICES ON EMPLOYEE EXPERIENCE AMONG NURSES.

Abstract

The performance of healthcare professionals, particularly nurses, is crucial to delivering high-quality patient care and ensuring efficient hospital operations. This study examines the influence of leadership behavior, working conditions, employee motivation, employee punishment, and management practices on employee performance, with employee satisfaction serving as a moderating factor. Data was collected quantitatively from 495 nurses working in private hospitals in Tamil Nadu's designated districts. The Smart PLS technique was used to investigate the relationships between the variables. Leadership behavior, working environment, and employee motivation directly and indirectly affect employee performance through employee satisfaction. The results highlight that a supportive working environment, strong leadership, and motivational strategies enhance job satisfaction, boosting nurses' performance. Hospital administrators must promote a favorable work culture, effective leadership, and employee motivation to boost job satisfaction and performance. Hospitals can increase nurse retention, reduce burnout, and improve healthcare delivery by communicating organizational concerns.