ENHANCING STUDENT SATISFACTION THROUGH LECTURER QUALITY IN HIGHER EDUCATION INSTITUTIONS IN INDIA

Abstract

Higher education in India, given its vast and diverse population, is critical for societal and personal development. This study explores the relationship between lecturer quality and student satisfaction as key predictors of institutional effectiveness. Improving teaching methods and student support is essential for meeting educational needs and enhancing overall satisfaction.

Objectives: This study proposes using a descriptive research method to explore the relationship between lecturer quality and student satisfaction in Indian higher education institutions. It aims to assess teaching performance, measure student satisfaction based on academic support and environment, and examine the impact of lecturer quality on student satisfaction. The research will also provide recommendations for improving both lecturer quality and student satisfaction, offering insights for policymakers, managers, and educators in enhancing higher education in India.

Methodology: This study employs a quantitative research method to examine the relationship between lecturer quality and student satisfaction in Indian higher education institutions. A cross-sectional survey design will be used, with data collected from 500 first-year undergraduate students across five institutions. The survey will assess lecturer quality and student satisfaction using Likert scales. Stratified random sampling ensures diverse representation. Data analysis will involve descriptive statistics, Pearson’s correlation, multiple regression, and ANOVA, all conducted using SPSS software, to evaluate the impact of lecturer quality on student satisfaction.

Conclusion: Enhancing lecturer quality and student satisfaction is vital for the success of India's higher education institutions. These efforts create a positive learning environment, promote student growth, and prepare learners for future challenges. Policymakers must focus on professional development, inclusive practices, and stakeholder engagement to improve education quality and drive social and economic development.